How To Impress Your Customers
It was early June. A customer had the final fitting on two custom suits. He told my father he was flying to Paris that night and that he would not be back until September. He said he really needed the suits- a recent weight change had rendered his wardrobe hors de combat. The French charged an outrageous duty on clothing mailed into France, so he asked my father if he would get one of our Paris bound customers to ferry the suits to him. Now as luck would have it, the first Paris bound customer who came into the shop after the suits were finshed was Arthur Watson. Mr. Watson was then the US Ambassador to France. My dad knew that Ambassadore Watson was a Yale classmate of our suit-needy customer. Mr. Watson said he would be glad to deliver the suits. The customer dropped a note to my father to thank him for getting the suits to Paris. He said he always appreciated the quality of our clothing but that he was never as impressed as he was now that he knew who we engaged as “delivery boys”
Tags: Ambasadore Arthur Watson, Arthur Watson, suiut delivery
